Frequently Asked Questions
Alcohol delivery is here!
Yes, you read that right. It works the same way as you would order a pizza online, but in some cases, we are faster than the pizza guys. Browse our site, add the items to your cart, and checkout! Easy as Pick, Click, & Sip.
Where did all of the sizes/packages go?
In order to make the site easier to navigate, we have consolidated products of the same brand into one product page. Click/tap on the item and you will see the available packages/sizes.
Do you deliver to my address?
If you would like to find out, you can give us a call at 602-258-4688 or you can simply add something to your shopping cart, view your cart, and there you can find out by clicking "Calculate Delivery & Tax". If a delivery option shows up, then yes, we can deliver to your address. You can also check out the map below for reference.
The map above references our general delivery area. Delivery to all areas is not guaranteed. Delivery area subject to change without notice.
Is there a minimum order amount?
Immediate In-Zone Delivery Area requires a minimum $20 order.
The Extended Zone Delivery Area requires a minimum $30 order.
How much is the delivery fee?
In-Zone Delivery Area: $4.95
Extended-Zone Delivery Area: $9.95
Orders over $250 are delivered for free to both zones.
Can I order by phone?
All orders must be placed online through our website as we do not have a dedicated phone sales staff.
How long will my delivery take to get here?
Delivery times may vary but, in general, take about 30-45 minutes. Some deliveries may be delayed during peak traffic hours and/or inclement weather.
What are your delivery hours?
Sunday - Thursday: Orders must be placed between 8:00 AM and 10:00 PM.
Friday & Saturday: Orders must be placed between 8:00 AM and 12:00 AM.
What if I need to cancel or change my order?
Call us immediately at 602-258-4688. Orders canceled while delivery in progress or refused upon delivery will be subject to a 20% restocking fee along with the delivery fee.
Can I buy something to send to someone as a gift?
Of course! We offer a gift wrap option in the form of a hand picked gift bag that meets the size of the item you choose. Custom messages for the recipient are only available with the gift wrap option.
Please click HERE and add the gift bag to your cart if you would like to add a gift bag and custom printed message to your order.
Please write your message in the "Order Instructions/Comments" section during the checkout process.
Please note, we may contact the Billing and/or Delivery parties prior to delivery for verification; if we are unable to reach either party to confirm delivery, the order will NOT be sent out.
Please enter the correct information during checkout.
Delivery MUST be signed for by either the Billing party or Recipient. Identification MUST match one of the aforementioned parties.
Do you offer shipping?
No, at the moment, we do not offer shipping.
Can I pay in cash?
No. Cash is only accepted in-store. All orders for delivery must be paid for before they leave the premises. We accept all major credit cards and PayPal.
Do I have to show identification?
By law we are required to document each individual order that contains any or a combination of the following:
Beer, Wine, Spirits.
If none of the items in your order require identification to prove that you are of legal age to purchase, then you will not be asked for identification.
Proof of identification and presentation of the physical credit/debit card used to make a purchase may be requested by our drivers.
I entered the wrong delivery address, what happens now?
Let us know immediately by calling 602-258-4688. If the order is sent to the wrong address that was provided by you, it will be cleared, returned to the store, and refunded less a 20% delivery and restocking fee. You may request that the balance be applied as store credit so you may re-order with the correct delivery information. UNDER NO CIRCUMSTANCES will we modify the delivery address during delivery.
Please note, we are NOT responsible for delays in delivery due to user error, i.e. incorrect contact and/or delivery information.
Do you sell kegs?
No, at this time we do not sell kegs.
Where are you located?
We are located in Central Phoenix on 16th Street and Harvard (South of Thomas Road)
2328 N. 16th Street
Phoenix, Arizona 85006
Do you sell cigarettes/tobacco?
The sale and delivery of tobacco products by any means other than in-person AND in-store are prohibited by law. Yes, we do sell tobacco products but they are not available for online purchase and delivery. Please click HERE to see the laws from the Attorney General regarding the Delivery Sales of Tobacco.